We're based in Fairfield and run jobs out to the towns around it, closest first. Southport is about a mile away, Greens Farms three, Westport four, Weston seven, Stratford eight, Easton and Long Hill nine, Trumbull and Wilton ten, Georgetown eleven, New Canaan twelve, Darien and Redding thirteen, Monroe fourteen, Ridgefield fifteen, Derby and Orange sixteen, Bethel and Ansonia seventeen, Old Greenwich, West Haven, Cos Cob, Riverside, and Sandy Hook eighteen, and Newtown and Seymour nineteen.
Across these 26 areas, most of the housing went up between 1954 and 1984, with the typical house dating to around 1966. That matters because a house from that run almost always has the original torsion hardware, steel rollers, and in a lot of cases the original door panel - not insulated, not foam-backed, just a single layer of steel that's spent sixty winters expanding and contracting. The calls we get most are worn torsion springs, dry-rotted rollers that have gone from round to oval, and center hinges that have stretched their holes out.
We're in a cold climate with severe winter swings, and that hardware wasn't built to run forever in it. The closer-in towns and the farther-out ones share the same housing era, so the failures look similar whether the drive is five minutes or twenty-five.